I will never stay at this Hilton again! My cousin came to Beverly Hills on sunday from out of town and I was nice enough to show her around. For the next two days I showed her around and used the hotel’s self parking services. I wanted to be nice so I offered to pay for the self parking.
On the last day I was there I gave the front desk my debit card to pay for the parking and was given a receipt. That night when I checked my bank statement I saw one charge of $635 and two charges of $150! They were using my card for her room and other services. When I contacted the Hilton I was told by their night manager Mr. Chris Rearigan that they would continue charging my card and wouldn’t release it until my cousin checked out in the next 3 days! They charged almost $1,000 in charges by this morning. I had to put a stop to a few checks I sent out for bills because they wouldn’t stop charging my card. They were no help at all though what they are doing is illegal.
I had to call my bank this morning and had them take off those charges and block any further charges from the Hilton.
I have traveled all around the world and have never had this happen to me. Not even a Motel 6 could screw up this badly.
Maybe they thought I was wealthy and wouldn’t notice these charges, but being a small business owner I notice everything lol. If you do decided to stay there just be warned that they charge your card for your stay plus an additional $150 per day while you are there. Be smart and pay CASH if you can. These past 2 days have been hell for me because of them.
Filed under: Finances, Relationships, frugal, money
I had something similar happen. I made a reservation for someone. I understood that if they were a no-show, that I was liable. We both get to the hotel and two different clerks help us. As the other guy goes to the elevator, I walk to the clerk that helped him and said “I want to confirm that John gave you his card, as I used my card to hold the room.” Yes, he did you’re all set.
You can guess what happened – a month later his room is on my charge card, and Visa tells me that I gave my number so I am liable. I had to hound ‘John’ to get my money, he swore he paid on his own card, but could not produce a statement with the charge.
I will never reserve a room for anyone again.
JOE
what the hell!? that is all bad. my boy just stayed at a hotel in san francisco, (not the Hilton) but they charged him extra for smoking and he doesnt smoke. hotels are weird.
Good for you..I travel a lot and I have probably found $10k worth f bad charges over the years…funny thing I have never found something that they forgot to charge!